Q: What should I do if I don’t receive the verification code when registering?
Please check the following in order:
1. Make sure your internet connection is working properly. 2. Confirm that your email address is entered correctly. 3. Check if the email was filtered into your spam folder. 4. Restart the app and try again.
Q: Do I always need to reset Bluetooth when connecting the fixture to the app?
Q: Why can't the fixture be added to a group via Bluetooth?
Q: How to achieve serial or parallel lighting effects in a group?
Q: How to adjust an individual fixture in a group without resetting Bluetooth?
Q: Can scenes be synced when using the same account on different phones or tablets?
Q: Which fixtures support firmware updates via the app?
